Your online reputation can take a long time to build, but it doesn’t take much to quickly bring it down.
There are certain things a business can do to keep their reputation and credibility intact and grow it even better.
During this on-demand webinar, Kelsey Coleman, Director of Communications & Public Affairs at BBB, shares actionable tips on how to manage your reputation online. Some of what she covers is:
- Using loyal customers and positive reviews to drive more leads
- The value of engaging in real conversations to build trust with customers and prospects
- How to get the most out of your positive reviews
- How to handle and resolve negative reviews
