REPEAT CUSTOMERS

It’s 7x cheaper to retain existing customers than generate new ones.

Surefire Local helps you get repeat business. Loyal customers spend more, visit more often, and promote your business.

Promotions. Create special offers for previous customers. Send across channels to capture repeat business across platforms.
Content. Provide value to previous customers with ongoing education. Send via email to generate instant interest.
Customer Service. Offer exceptional customer service across platforms so customers are excited to return.

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Here’s how to increase customer spend

Exclusive offers and discounts

91% of customers will purchase from a brand that provides them with relevant offers. Get customers to return with a special offer just for them.

Surefire Local helps you create customer promotions that drive repeat business. Post offers to Google My Business, social media, and more, and capture return business across platforms. See which customers haven’t visited in a while and send emails inviting them to return.

Valuable content

Remind customers of the value you provide by sending them interesting new content. Publish blog posts, social media content, and email newsletters on topics related to your services. Generate interest in new services.

With Surefire Local, you can create and share content with customers. Send one-click newsletter blasts. Publish informative blog posts to your website. Post content to your Google Business Profile, social media accounts, and more, all at once. Set up automatic emails containing information about your services and nurture leads to become lifetime customers.

Customer experience

Happy customers are 87% more likely to purchase upgrades and additional services. Increase customer satisfaction and boost return purchases by offering exceptional customer service across every platform.

Using Surefire Local, it’s easy to provide customer service that boosts loyalty. Get customer service inquiries in one central place. Reply to messages instantly. See how people talk about your business so you can make improvements.