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Who’s Calling? Listen and learn about incoming calls to your business and tie this to your multi-channel marketing efforts
Ring! Ring! It’s your customers calling and they’re ready to do business with you. You’ve likely spent a lot of money on a fresh new website, advertising, and content, but without call tracking in place you’re going to have a difficult time figuring out which marketing strategies are working. And, if you’re like most small business owners or marketers for large enterprises, you don’t have time to switch back and forth between a dozen different tools.That’s where SurePulse comes in.
Surefire Local offers phone tracking services to all clients. Call tracking helps a business determine which marketing strategies lead to the most sales, by taking a look at how customers reach them, whether they’re calling from an ad or a website. And now, we are excited to bring this feature into SurePulse.
With SurePulse you manage your entire online presence, make informed decisions with data, use insights to drive more leads, and rolling out in the coming days – the ability to listen to and manage your phone call recordings.
Phone recordings are available to listen to for 60 days. However, the notes you leave on these recordings will still show after the 60-day mark. When downloading reports, SurePulse will only include high-quality phone calls, meaning phone calls less than 60 seconds will not be pulled into the report.
This feature not only helps businesses to better account for their leads, but it also provides insights into your customer management. How does your team handle and engage with customers? Could there be improvements? You may catch onto new trends among homeowners that will help inform your marketing decisions to better solve their needs.
Reach out to the experts at Surefire Local for a demo or email firstname.lastname@example.org.